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Terms and Conditions

Last Updated: December 22, 2025

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and Benchwarmer LLC, an Ohio limited liability company, doing business as Shadowdesk Ai ("Shadowdesk," "we," "our," or "us"), governing your access to and use of https://www.shadowdesk.ai (the "Website").

By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must discontinue use of the Website.

1. Modifications to Terms

Shadowdesk reserves the right to modify these Terms at any time in its sole discretion. Updated Terms will be posted on the Website with a revised "Last Updated" date. Continued use of the Website after such changes constitutes acceptance of the revised Terms.

2. Website Use and Access

The Website is provided for:

  • Informational purposes
  • Business inquiries
  • Service-related communications

Shadowdesk does not currently offer user accounts, login credentials, or password-protected areas. Any future services requiring registration will be governed by additional agreements or updated Terms.

Use of the Website is limited to lawful business purposes only.

3. Intellectual Property Rights

All content on the Website, including but not limited to text, graphics, logos, software, design elements, and underlying technology (collectively, the "Content"), is owned by or licensed to Shadowdesk and is protected by U.S. and international intellectual property laws.

You may not:

  • Copy, modify, distribute, or create derivative works from the Website or Content
  • Reverse engineer, decompile, or attempt to extract source code
  • Use the Website or Content to compete with Shadowdesk
  • Remove proprietary notices or branding

No license is granted except as expressly stated in these Terms.

4. Client Representations

By using the Website, you represent and warrant that:

  • Any information you submit is accurate and truthful
  • You will use the Website only for lawful purposes
  • You will not attempt to interfere with Website operations
  • You will not use automated systems (bots, scrapers, scripts) to access the Website
  • Your use will not violate any applicable law or regulation

Shadowdesk reserves the right to restrict or terminate access for violations of these Terms.

5. Third-Party Ai and Tools

Shadowdesk may utilize third-party tools, including artificial intelligence providers, to support its services.

  • Any data submitted through the Website may be processed by third-party providers solely to deliver or improve services
  • Shadowdesk does not permit third-party providers to independently exploit data for unauthorized purposes, subject to provider policies

6. Confidentiality

Any non-public business, technical, or proprietary information disclosed between you and Shadowdesk shall be treated as confidential and used solely for legitimate business purposes, unless disclosure is required by law or otherwise permitted in writing.

7. Prohibited Activities

You agree not to:

  • Use the Website for illegal or unauthorized purposes
  • Introduce malware, viruses, or harmful code
  • Attempt unauthorized access to the Website or its infrastructure
  • Harass or threaten Shadowdesk personnel
  • Use the Website in a way that disrupts performance or security

8. Submissions and Feedback

Any feedback, suggestions, or other submissions you provide to Shadowdesk are deemed non-confidential and may be used by Shadowdesk for any lawful purpose without compensation or attribution.

9. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, available at: https://www.shadowdesk.ai/privacy-policy

By using the Website, you consent to the collection and use of information as described therein.

10. Disclaimer of Warranties

THE WEBSITE AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAiLABLE."

SHADOWDESK DISCLAiMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SHADOWDESK SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE WEBSITE.

IF LIABILITY IS FOUND, SHADOWDESK'S TOTAL LIABILITY SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100) OR THE AMOUNT PAiD BY YOU TO SHADOWDESK IN THE SIX (6) MONTHS PRECEDING THE CLAiM, WHICHEVER IS GREATER.

12. Indemnification

You agree to indemnify and hold harmless Shadowdesk from any claims, damages, liabilities, or expenses arising from:

  • Your use of the Website
  • Your violation of these Terms
  • Your violation of applicable laws or third-party rights

13. Website Availability

Shadowdesk may modify, suspend, or discontinue the Website at any time without notice. We do not guarantee uninterrupted availability.

14. Governing Law

These Terms are governed by and construed under the laws of the State of Ohio, without regard to conflict-of-law principles.

15. Dispute Resolution

Any dispute arising under these Terms shall first be attempted to be resolved through informal negotiation. If unresolved, disputes shall be resolved by binding arbitration administered by the American Arbitration Association, unless prohibited by law.

16. Severability

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.

17. Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Shadowdesk regarding use of the Website.

18. Contact Information

Benchwarmer LLC

DBA Shadowdesk Ai

Stow, Ohio, United States

📧 support@shadowdesk.ai