Voicemail Is Killing Your Leads
Service businesses like garage door companies live off phone calls. Most owners are on ladders, in trucks, or under a door opener. Calls roll to voicemail and the lead dies. Hundreds of dollars sent into the void.
Between 20 and 40 percent of calls go unanswered, and more than 80 percent of those people never call back. Many are missed during installs, after hours with no coverage, or checked too late the next morning. Meanwhile a competitor answers and books the job.
Shadowdesk Ai closes that gap. When a call is missed, a text fires within seconds. The agent qualifies the sale, captures the name, address, issue, and a preferred time window. Then books straight to your calendar as you sleep.
What does that look like in a normal month? Picture a shop with about 120 inbound calls. Roughly 35 get missed. That is thousands of dollars slipping into voicemail. Markets vary, but the math does not. Speed converts and silence leaks.
It works because every caller gets a response in seconds, day or night, without adding staff. In a world that expects instant answers, minutes matter. Responding within the first minute has been reported to lift conversions by about 391 percent.
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Sources
- Kixie. (n.d.). Speed to lead: Response time statistics that drive conversions. Kixie. https://www.kixie.com/sales-blog/speed-to-lead-response-time-statistics-that-drive-conversions/
- Windsor Telecom. (n.d.). 18 powerful statistics. Windsor Telecom. https://www.windsor-telecom.co.uk/resource/blog/18-powerful-statistics/
- Nextiva. (n.d.). What's the cost of missed calls? Nextiva. https://www.nextiva.com/blog/whats-the-cost-of-missed-calls.html
This case study is a representative example based on aggregated industry research and modeled scenarios. Individual results will vary depending on factors such as business size, market conditions, and implementation. This content is provided for informational purposes only and does not constitute a promise, guarantee, or offer of specific results. No outcome is implied or assured unless expressly agreed to in writing by the parties. By reviewing this material, the viewer acknowledges and agrees that Shadowdesk Ai, its affiliates, members, and successors shall not be held liable for any decisions made or actions taken based on this content.